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With Distance Sales, DS Group offers a new sales and contact channel. Distance Sales guarantees the best that shopping experiences have to offer, halfway between a physical store and an e-commerce. Users thus have the opportunity to partake of a personalized total in-store purchase experience, without physically going to the store. At the same time, Distance Sales offers sales assistants a platform that is simple to use and easily integrated: the sales process is enhanced with optimized digital content and tools, powered by Artificial Intelligence, to maximize every selling opportunity.Discover the new assisted and bespoke purchasing dynamics now.
Distance Sales offers you a new digital selling ceremony for your brand that does not replace but rather supplements what takes place in-store. A unique and convenient customer experience.
Distance Sales is the innovative platform tailored to your business needs. The skills of sales assistants are enhanced by digital tools that further enhance the human contact.
Your sales assistants can adequately display the entire catalogue, access additional and digital information to enhance the product description (even with 3D renderings, videos and detailed data sheets) and create ad hoc looks for customers.
You can schedule customer appointments while managing your sales team, and enable timely follow-up activities by exploiting the platform’s features.
You can monitor every sales experience: real-time suggestions activated by Artificial Intelligence guarantee complete customer satisfaction.
Do you need more information?
Promote Distance Sales on your digital channels (internet, social, DEM). Invite your customers to a remote store visit right from their device, guaranteeing a dedicated sales assistant.
The customer selects the date, time, store and sales assistant for the virtual store visit. Then a login link is sent. This is just one of the many customer engagement methods that Distance Sales offers.
The sales assistant shows the store and the products to the remotely connected user through a dedicated device. The sales ceremony is natural, just as it is in the store.
The Distance Sales process ends with online payment and home delivery. The customer can also choose to pick up the order at their store of choice.
The customer can check the delivery status in real time. Utilizing the information collected, the brand can activate marketing actions aimed at building customer loyalty.
With Distance Sales, DS Group provides Fashion brands with a new immersive mode wherein the dedicated Sales Assistant shares a total experience with their customer, guiding them in keeping with the steps of the luxury selling ceremony: new collections, outfits and personalized advice are offered remotely.
Consultancy to organize the “digital ceremony” with a “tailor-made” approach, through the creation of an exclusive channel dedicated to each Customer.
Creation of asset renderings required for the digital product catalogue and virtual environments
Personalized training, coaching and constant support
Integration with the corporate ecosystem and with automatic payment systems
DS Group supports sales activities through a multi-platform and multi-device solution, which can be integrated with company management software.
All in one management
Optimize the management of sales agents’ order entry and return processes, from a single device.
Up-to-date content
Easily view catalogues, price lists and data that are always kept up-to-date on product availability.
Sales monitoring
Monitor sales and performance in real time.
Distance Sales is a new assisted and customized purchasing dynamics, the best of the shopping experience halfway between a physical store and an e-commerce.
Convenient and efficient interaction
A new digital selling ceremony for your brand that does not replace but rather supplements what takes place in-store. A unique and convenient customer experience.
Endless Aisle
Sales assistants can display the entire catalogue, access additional and digital information and create ad hoc looks for the customer.
Payment and delivery
The Distance Sales process ends with online payment and home delivery or pick up at the customer’s store of choice.
A tailor-made solution to cater to customers’ need for efficiency and competitiveness, thanks to the integrated use of Artificial Intelligence.
AI for business
Over 15% of customer relationship services are managed by artificial intelligence-based software.
Increased ROI
Investments in Artificial Intelligence result in increased competitiveness and a significant ROI.
4 solutions
Our four main AI solutions are: speech recognition, chatbots (intelligent virtual assistants), computer vision and predictive analytics.
DS Group are leaders in the design and development of software tailored to each mobile business process.
Sales activities
Our Mobile Solutions enable sales agents to always be present in the most pertinent contact times with customers, both physically and remotely.
On-field operations
The solutions allow on-field personnel to carry out operational activities directly on mobile devices.
Customer oriented
The Mobile Solutions include B2C solutions for end consumers, to manage the relationship and interaction between customer and company.
The offering of DS Group also includes the most advanced Data Analytics tools, to acquire and process company data.
Driving strategy
Through Data Analytics processes, DS Group provides customers with reports and indicators that aid them in better promoting their business.
Business Intelligence and Business Analytics
The combination of these two assets optimizes the information needed to reach business objectives, improving customer satisfaction.
Microsoft Power BI
Our Data Scientists are specialized in the use of Microsoft Power BI to transform large amounts of data into strategic information.